| On 02.09.10, In India, Technology, internet, by lkhatiwada |
The last few days have been very disappointing. Some of the PayPal’s services have stopped working in India. These include personal payments to or from India and any transactions from PayPal to Indian banks. All the payments get reversed back to the sender. Thankfully the purchase of goods/services through PayPal is still working.
According to Plugged.in, the cause of this hassle is that RBI (Reserve Bank of India) asked for some documents which PayPal failed to supply.
In the notification mail from PayPal, it has been mentioned that they have temporarily suspended these services and are working to bring them back. No reason has been specified. Even the PayPal’s customer support center is of no avail.
People in India who do transactions using PayPal are heavily affected. They are not able to withdraw money and can’t get personal payments. As per an information source, they have been facing this problem since 26th Jan, 2010.
According to Paypal’s Spokesperson Anuj Nayar:
“I’m writing to let you know that personal payments to and from India and transfers to local banks in India have been suspended while we work with our business partners and other stakeholders to address questions they have about the service.
During this time, customers can still make commercial payments to India but merchants cannot withdraw funds in Rupees to local Indian banks.
We’re trying to resolve the situation as quickly as possible and we’re really sorry for the inconvenience that this may cause our customers in India and around the world”.
Hope this problem resolves ASAP although there is no satisfactory answer from PayPal.
6 Responses
Hi,
This is M. Shahid from VOX Public Relations on behalf of PayPal. Just wanted to let you know that PayPal has just posted an update on the situation here: https://www.thepaypalblog.com/2010/02/update-on-paypal-situation-in-india/
Best regards,
M. Shahid
indian goverment sucks they dont want anyone to earn Bread and Butter,
now the freelancer like me are unable to find Bread and Butter.
please let me know if any other way to work in USA and withdraw the Money.
This is RBI web-site contact for
inform them how much we are facing
http://www.rbi.org.in/scripts/helpdesk.aspx
Thanks Shahid for the information. We are eagerly waiting for all the services back in India.
Swati, hope things will resolve soon.
Recent issues with PayPal withdrawals to Indian Banks & more over payments just randomly being reversed back to the senders will have a deep impact on PayPal’s reputation. It raises so many questions like (THIS MIGHT CONTAIN SPOILERS):
A) Should we trust PayPal in future?
ANS: ABSOLUTELY NO
B) Are they really concerned about our Money?
ANS: ABSOLUTELY NO, After a long period of two weeks we receive an apology letter stating that “We are sorry we goofed up opps!”? and stuff like “Your money just got sacked since this is nothing serious to us we are just doing a drill of playing a game with your hard earned money”?
C) Is RBI responsible for this?
ANS: UNQUESTIONABLY MAYBE, So, Question is why this is happening in India and nowhere else? Question is why we are being kept behind curtains and dark? Question is why Moneybookers and other Payment systems are working but PayPal is not? you just want to exclude the RBI out of this since they are least concerned with us. Everyone failed here! RBI off course you cant expect them to give you a comforting truth so a comforting lie should suffice you! And PayPal Ow man no shit a multinational company failing to inform and notify of an issue of this magnitude. That was an AWESOME combination of purely frustrating, destroying & spreading chaos.
D) So what does PayPal tell us now?
ANS: “We are sorry, but your valuable to us so please give us another opportunity to goof up and play some more engaging games with your money” and “We just love to make more profits by giving you a pathetic exchange rate”
D) What now?
ANS: DTA (Don’t Trust Anyone) Get your sleeves up against them and find your own ways to get paid over any other medium that serves better, communicates better and keep them in plenty. If one fails other should work out.
Ive let all my clients know about this issue and advised them (in advance unlike PayPal) to switch over to some other Payment system which is reliable, responsible and does the main thing “ACTION” at PAR. The truth will probably be dead and berried RIP about what happened because the shame and disgust they bring upon themselves is apocalyptic now.
This is so frustrating. I had withdrawn an amount X from my Paypal account and made a personal remittance to the ICICI Bank account. It had been around 15 days since I heard from them. When contacted this is what they replied:
I checked your PayPal account and I do see here the withdrawal you made on February 10, 2010 for Rs.XXX INR. Right now, the status of the withdrawal on your PayPal account is already completed, and this is because the funds were successfully taken from your PayPal account balance. Now, I am sure that you are aware of the issues that we have had with bank transfers to Indian accounts. Now, basically right now, we will not be reversing the funds back to the balance anymore as we are still trying to have it posted on the bank instead. Rest assured though that the funds are safe and will be credited to you.
In the meantime, I would recommend that you check and visit http://www.thepaypalblog.com for updates on this matter.
We hope you understand our situation and thank you for your patience.
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What crap? Now they say they are NOT going to reverse the funds back too…. If Paypal takes 6 months (or even more) to get this issue of personal remittance sorted out, we have the funds blocked. WHAT ARE THEY DOING WITH THE MONEY?